Why San Francisco’s Love Affair with Robotaxis Is Breaking Down

The Promise

When Cruise and Waymo began testing autonomous vehicles across San Francisco, the city was a launchpad for innovation. Robotaxis were supposed to solve traffic, reduce emissions, and offer safe rides with futuristic precision.

For a while, it worked. Curious riders posted TikToks of ghost cars navigating Market Street. Local leaders touted the city as a tech utopia. But that narrative is fraying fast.

Reality Hits the Brakes

In 2024 and early 2025, several high-profile accidents involving robotaxis raised alarms. Emergency vehicles were blocked. Passengers reported mid-ride shutdowns. And in at least one case, a pedestrian injury sparked regulatory review.

"They’re supposed to make things safer, but now people don’t feel safe around them." — SF EMT first responder

City officials temporarily paused new permits. Cruise suspended its operations for review. And the public mood shifted—from wonder to worry.

Tech vs. Humanity

San Francisco has always wrestled with tech disruption. From Airbnb to scooters to now autonomous vehicles, the city often plays guinea pig. But the cost this time may be trust, safety, and urban identity.

Critics say the companies moved too fast without enough oversight. Advocates argue that most incidents were overblown. But one thing’s clear: the social contract between robots and humans is under stress.